Research & Strategy

User Interface & Interaction

Prototyping & Testing

User Research


Gain insights into your customer's needs, behaviours and motivations. We use industry-leading practices including usability testing, surveys, card sorting and more.


Wireframing


Refine, test and explore UI concepts. We work with you to visualise the product interface, prioritise content, and shape the user flow.


Prototyping


Identify and resolve issues before it goes to development. We create a high fidelity prototype (mockup) of your site ready for testing


Content Strategy


Plan the creation, delivery and management of your content. We'll help you identify the most relevant content for your target audience. What's more? We'll create it for you!


User Interface Design


It’s not just pretty colors! Structure your layout for the best possible experience. We help you anticipate user needs for easy navigation and use.


Usability Testing


Gather feedback, learn and iterate your product. How do people feel about your brand? Can they accomplish tasks easily? You only 5 people to identify most problems.


Information Architecture


Organise, structure, and label content effectively. We structure your site to help customers find information and complete tasks.


Interaction Design


Create engaging interactions and help customers use your product effectively. We anticipate and resolve problems - before they become a problem.


Heuristic Evaluation


Adopt and implement industry best practices. Our usability experts will review your site and offer recommendations for improvement.


Persona Development


Create a reliable archetype of your users based on real data. Personas will help you predict behaviour, prioritise features make informed marketing decisions.


User Flows


Create a smooth flow through your site and eliminate distractions. We help you identify the steps users take while browsing and performing tasks.


User Scenarios Creation


Identify user barriers in context. We create realistic scenarios your users will experience based on data and research. This step is required for interface and usability testing.